Impact Helps Hospital Group Clarify & Acquire Disaster Recovery Solution
SUCCESS STORY
Healthcare Hospital Group
Engagement: Providing Solution Clarity & Alignment for Disaster Recovery
A hospital group contacted impact for assistance with the requirements and selection of a disaster recovery (DR) solution. Due to significant factors related to medical records, privacy, and security—along with cost considerations—the client wanted to ensure they were selecting the optimal DR solution.
Challenge
The client sought to acquire a DR solution but needed assistance in documenting requirements and assessing risks to identify the most cost-effective and suitable solution.
Initially, the client began its DR solution search by reaching out to vendors, resulting in numerous disparate and costly proposals without first understanding its own requirements. Additionally, the client’s internal team lacked a shared understanding of existing capabilities and the desired end state for DR. Without a structured evaluation, the organization struggled to assess business risks and make an informed selection.
Additional Factors Considered in the DR Solution Selection
Beyond selecting a DR solution, several other considerations were crucial to the decision-making process:
Unique emergency medical system requirements
Gaps in Healthcare Insurance Portability and Accountability Act (HIPAA) security compliance
Technology sprawl within the client’s IT organization, requiring documentation and control
A systematic vendor selection process to replace the unstructured, vendor-driven approach that resulted in misaligned solutions
The client’s management team realized they needed to take a step back and document their DR system requirements and capabilities before selecting a vendor.
Impact's Solution
A structured, systematic approach to understanding the current technology landscape, gathering requirements, and evaluating potential solutions.
Impact was engaged to bring clarity and rigor to the DR selection process. We applied our proven system selection methodology to ensure alignment and structure in the process. Our approach included the following steps:
Documenting the current technology landscape to ensure a shared understanding across the organization
Gathering and documenting business, technical, security, and regulatory requirements, including HIPAA compliance considerations
Analyzing and scoring potential solutions against documented requirements to identify the best-fit DR solution
This structured approach enabled the client to select a cost-effective, well-aligned DR solution while also improving the overall organization of its IT infrastructure.
Results
A disaster recovery solution tailored to the client’s actual requirements, with the added benefits of reducing technology sprawl and enhancing organizational capabilities.
Impact’s systematic DR selection approach delivered multiple positive outcomes:
Cost Savings: The selected tiered DR solution reduced costs by 42%
Infrastructure Optimization: A 30% reduction in servers helped streamline IT operations
Licensing Cost Reduction: Server consolidation led to a 25% decrease in software licensing expenses
Skill Gap Remediation: The DR outsourcing deal provided access to critical expertise that the organization previously lacked
About Impact
Impact is a professional services firm that provides technology consulting and strategic sourcing for industries including healthcare, financial services, telecommunications, and more. Our expertise in IT strategy, infrastructure optimization, and disaster recovery ensures that organizations can make informed, cost-effective technology decisions.
For more information, visit us at www.impactbi.com.
Our Client
A Hospital Group
The Challenge
The client’s search for a Disaster Recovery (DR) solution was hindered by a lack of a structured approach and an incomplete understanding of its requirements.
How Impact Solved It
Impact assessed the current state, documented requirements, and analyzed and scored potential solutions against those requirements to determine the best DR solution.
Results
A tiered DR solution reduced costs by 42%.
Technology sprawl was mitigated, leading to a 30% reduction in servers and a 25% reduction in licensing costs.
The DR outsourcing deal helped address critical staff skill gaps.
